Returns & Exchanges

At Glo Melanin, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on unopened and unused beauty products. To maintain the highest hygiene standards for our community, we can only accept items in their original, sealed packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for the return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original box, ensuring the product seals are intact and including a copy of your packing slip.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-10 business days.