Frequently Asked Questions
Everything you need to know about your glow journey.
What makes Glo Melanin products unique?
Our products are specifically formulated to celebrate and nourish melanin-rich skin, using high-quality botanical ingredients that target hyperpigmentation and promote a natural radiance.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.
Are your products safe for sensitive skin?
Yes, our formulas are dermatologist-tested and free from harsh sulfates, parabens, and synthetic fragrances to ensure they are gentle on even the most sensitive skin types.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange within 30 days of delivery.
Do you test your products on animals?
Never. Glo Melanin is a 100% cruelty-free brand. We believe in ethical beauty and do not test any of our ingredients or finished products on animals.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.